Writing a review after getting a free product from The Unplugged. I have used 5 of their Unveil Toner bottles. I have acne-prone skin and I use a toner a lot to calm my acne, in my face pack and I always carry it along. This brand has a Love Nature Back campaign where I returned them 5 products and they sent 1 free product back. The process was very smooth. They sent a delivery person to pickup the box and immediately shipped a new one. I am impressed with their product and their service.